Comprehensive documentation regarding POPIA compliance, data handling, terms of service, and frequently asked questions.
Earn FITP loyalty points by keeping active—walking (at a standard rate of 10 FITP per 500 steps), completing daily check-ins, completing micro-tasks (such as surveys), sharing products on your open storefront, watching video advertisements, and participating in active community challenges.
No, FITP is strictly not a cryptocurrency. It is a programmatically capped, non-volatile in-app utility and loyalty reward point designed to provide real-world local retail value instead of volatile, speculative digital tokens.
The total supply is permanently capped at 80 Billion FITP points. The programmatic distribution architecture is split to protect the ecosystem:
FITP points unlock mini-games, cover entry fees for community walking challenges, and can be sent to friends. Most importantly, they can be spent in the PesaMarket to purchase basic household goods, groceries, services, and fresh produce from participating local vendors and spaza shops.
Absolutely not. PesaBoost is strictly not a loan or credit product, and FitPesa is not a bank, financial lender, or loan provider. PesaBoost is a non-monetary, activity-driven daily point limit tier system that dynamically boosts your daily FITP reward point capacity based purely on your active health habits and in-app engagement. It carries zero interest, zero debt, and zero financial risk.
The Fitness Credit Score is a proprietary, non-monetary engagement metric. It is calculated based on your step consistency, daily login history, and KYC verification status. A higher score increases your daily point earning caps and unlocks higher PesaBoost point allowance tiers on native platform products.
Your eligibility is governed by four core pillars visible directly in the app interface:
The PesaCard is a digital or physical pass powered by contactless NFC technology. It allows you to "Tap to Pay" and redeem your FITP points instantly at local point-of-sale merchant terminals offline without needing mobile internet. It also allows you to perform instant peer-to-peer point transfers to friends.
Participating merchants receive promotional store posters, are listed on the open marketplace to drive faster inventory turnover, and can easily accept cashless PesaCard NFC and QR code payments (e.g., customers scanning a QR code to buy 2kg of gari). Furthermore, verified merchants can apply for the Stock Now Pay Later (SNPL) wholesale restock program to receive bulk goods directly from manufacturers without cash-flow barriers.
FitPesa partners directly with domestic consumer manufacturers to secure daily essentials in bulk and distributes them directly to informal retailers and spaza shops. Under the SNPL model, local vendors receive inventory stock upfront, allowing them to expand their businesses and pay it back through ecosystem sales.
Yes. FitPesa features a free, peer-to-peer open marketplace. Solo entrepreneurs, registered shops, and local creators can list their products, services, or projects and use their FITP points to boost their listings, reaching a massive audience of local youth without paying domain hosting or expensive social media ad fees.
The FitPesa wallet ecosystem is split into two secure wallets:
Yes. To verify identity, maintain platform compliance, and prevent bot abuse, activating the Cash Wallet requires a $1 global flat-rate activation fee. Currently, 2 out of every 10 registered users (a 20% conversion rate) choose to activate their Cash Wallet to unlock full transfer and cash-out utilities.
FitPesa is a micro-earning and local merchant utility platform. To ensure economic sustainability, only 10% of your swapped FITP balance is cashable via our mobile money gateways (resulting in a local cash value before gateway fees), while the remaining 90% is locked for localized Spaza store redemptions and merchant product purchases. For example, swapping 40,000 FITP converts 4,000 FITP to cash value (approx. R 14.80) while retaining 36,000 FITP (approx. R 133.20) for offline merchant spending.
Ecosystem cash-outs and conversions are integrated with major regional mobile money networks and banks: MTN MoMo, Airtel Money, Safaricom M-Pesa, OPay, Capitec, FNB, Moniepoint, and Tyme Bank.
To protect partner merchant liquidity and preserve the token supply, FitPesa runs a highly rigorous, proprietary telemetry filter utilizing "shakers and step roofers" algorithms that detect GPS spoofing and hardware manipulation. In addition, we only distribute 80% of freely earned points to the user’s wallet, keeping 20% in an ecosystem reserve pool to cover telemetry malpractices and security overrides.
FitPesa is fully compliant with the South African Protection of Personal Information Act (POPIA). We only access physical activity sensors (accelerometers) and step-count telemetry to log pedometer movement. We never track or store background GPS location data; geographic telemetry is referenced locally on your device solely to display localized spaza marketplace products and regional payment gateways.
If there is no login history or platform activity for 3 consecutive months, all your health, telemetry, and activity data is automatically and permanently purged from our servers. Furthermore, you can request immediate account and telemetry deletion at any time by emailing legal@fitpesa.org or fitpesa@fitpesa.org; all compliance requests are processed within a standard 24–72 hour window.