FiTPesa
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Compliance & Privacy Governance

Privacy Policy & Platform Compliance

Last updated: March 2026

POPIA & Security

Full adherence to South African POPIA regulations and encryption standards.

Non-Crypto FITP

FITP points are non-volatile in-app utility loyalty rewards, not cryptocurrency.

Data & Auto-Purge

Telemetry purges after 3 months of inactivity or via prompt request online.

1. POPIA & Telemetry Data Collection

FitPesa (PTY) LTD strictly operates in compliance with the South African Protection of Personal Information Act (POPIA). We collect minimal telemetry and personal details required to deliver mobile step tracking, reward distribution, and local marketplace interaction.

  • Account Information: Full name, verified mobile number, and email address.
  • Fitness Telemetry: Accelerometer hardware sensor logs to tally pedometer movement.
  • Location Data: GPS location data to verify local steps and display localized partner stores.
  • Technical Telemetry: Device identifiers, OS versions, IP address, and security logs.

2. Purpose of Processing & FITP Loyalty System

FITP is strictly a programmatically capped, non-volatile in-app utility and loyalty reward point designed to provide real-world retail value. It is not a speculative cryptocurrency or financial security asset.

Collected data is utilized solely for activity validation, reward token issuance, matching users within FitLovers features upon consent, and fraud prevention.

3. Third-Party Integrations

We do not sell personal data. Necessary encrypted telemetry is shared strictly with infrastructure providers to power app performance:

  • Analytics & Cloud: Google Firebase and cloud hosting partners.
  • Payment Gateways: Regulated mobile money partners and transaction networks.

4. International Rights (GDPR & CCPA)

For global users, including EU/UK (GDPR) and California residents (CCPA/CPRA), FitPesa guarantees rights to data access, rectification, portability, and opt-out of non-essential processing. We do not sell personal information to third-party brokers.

5. Data Retention, Auto-Purge & Deletion

If an account logs no activity or login history for 3 consecutive months, all activity telemetry is automatically purged from active servers. Users can initiate immediate complete data erasure via our Data Deletion Request Portal or inside app settings under Profile → Privacy & Security.

6. Contact Information & Legal Inquiries

For questions, POPIA compliance requests, legal notices, or data inquiries, reach out to our team directly:

General Enquiries fitpesa@fitpesa.org
Legal & Compliance Department legal@fitpesa.org
WhatsApp Support & Legal Assistance +27 61 185 8558